Privacy Policy
This privacy notice is for Texas residents and supplements the information contained in the general Privacy Policy of Berkshire Gold Group (“Company,” “we,” or “us”). This notice is provided to comply with the Texas Data Privacy and Security Act and any applicable Texas privacy laws. This privacy policy applies solely to visitors, users, and others who reside in the State of Texas (“consumers” or “you”).
Information We Collect
We may collect Personal Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. In particular, we may collect the following categories of Personal Information: Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers; personal records including paper and electronic customer records containing information such as name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information; commercial information including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; internet or other electronic network activity information, including browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement; geolocation data; audio, electronic, visual, or similar information such as call recordings; professional or employment-related information including current or past job history; inferences drawn from other personal information to create a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We do not collect sensitive categories of personal information (such as racial or ethnic origin, religious or philosophical beliefs, or biometric data) except where required by law or needed to verify identity for financial transactions.
How We Collect Personal Information
We obtain the categories of Personal Information listed above from the following sources: directly from you when you provide it to us (for example, by filling in forms on our website, contacting us via phone or email, or interacting with us in person); automatically as you navigate through our website (information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies); and from third parties, for example, our business partners or service providers who help us fulfill services.
Use of Personal Information
We may use or disclose the Personal Information we collect for one or more of the following business purposes: to fulfill or meet the reason you provided the information (e.g., to help you open an account or roll over your IRA); to provide you with information, products, or services that you request from us; to provide you with email alerts and other notices concerning our products or services; to improve our website and your experience; for testing, research, analysis, and product development; to protect the rights, property, or safety of us, our customers, or others; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and as otherwise described to you when collecting your personal information or as otherwise set forth in applicable Texas privacy law.
Berkshire Gold Group will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your Personal Information to a third party for a business purpose. When we disclose Personal Information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
We disclose your Personal Information with the following categories of third parties: service providers, financial institutions and custodians that facilitate your transactions, government entities (as required by law), and other third parties with your consent or at your direction.
Your Rights and Choices
Texas residents have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of Personal Information we collected about you
- The categories of sources for the Personal Information we collected about you
- Our business or commercial purpose for collecting or selling that Personal Information
- The categories of third parties with whom we share that Personal Information
- The specific pieces of Personal Information we collected about you
You also have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Additionally, you may request that we correct inaccuracies in your Personal Information. We will honor all verified requests in accordance with applicable Texas law.
Right to Opt-Out of Data Sales or Targeted Advertising
Under Texas law, you may have the right to opt out of the sale of your Personal Information or the use of your Personal Information for targeted advertising. Berkshire Gold Group does not sell your Personal Information to third parties for monetary compensation. However, we may share data for targeted advertising purposes. If you wish to opt out of this type of data sharing, you may contact us at [email protected] or call us toll-free at (800) 715-8870.
Right to Correct Inaccurate Information
You have the right to request that we correct inaccurate Personal Information that we maintain about you. Upon receiving a verifiable request, we will use commercially reasonable efforts to correct the information.
Right to Delete Personal Information
You may request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (such as legal obligations or to complete transactions).
How to Submit a Request
To exercise any of your rights described above, you may submit a verifiable consumer request to us by:
- Calling us at: (800) 715-8870
- Emailing us at: [email protected]
- Mailing us at: Berkshire Gold Group, 1005 Congress Ave, Suite 925 Floor Austin, TX 787801
You may make a request up to two times within a 12-month period. We will respond within 45 days of receiving the request, or notify you if additional time is required.
Non-Discrimination
We will not discriminate against you for exercising any of your Texas privacy rights. Unless permitted by Texas law, we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of services.
Security
We implement and maintain reasonable security procedures and practices appropriate to the nature of the information we collect to protect it from unauthorized access, destruction, use, modification, or disclosure.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or sell personal information from children.
Changes to Our Privacy Policy
Berkshire Gold Group reserves the right to amend this privacy policy at our discretion and at any time. When we make changes, we will post the updated policy on our website and update the policy’s effective date.
Contact Information
If you have any questions or comments about this notice, the ways in which Berkshire Gold Group collects and uses your information, your rights and choices regarding such use, or wish to exercise your rights under Texas law, please contact us at:
- Phone: (800) 715-8870
- Email: [email protected]
- Mailing Address: Berkshire Gold Group, 1005 Congress Ave, Suite 925, Austin, TX 78701